Stimulating customer delight, inspiring homes and workspaces of fulfilment, prosperity and well-being

“Very impressed with Siraj - with how professional he is, technically capable of sorting out problems effectively, and always with a smile on his face.’’

‘‘To the team for their hard work, dedication over the years and for always serving with a smile!’’

“BCAD’s energy conservation measures are more effective than ever. On my interaction with them I can also sense a solid engagement to offer ideas and implement measures for further improvement. Each person in this team is amazing. I know we still have a lot to improve – but together as a team we will – and I am thankful for being allowed to work with all of these stars of bfm.”

“I am very satisfied with the service I got from the team. Especially with Syed who made sure to solve the issue in a timely manner as I had an emergency case. He took care of it professionally and promised to finish it yesterday and he did. He also followed up with me and kept me updated with all of the progress until they finished the job. Thanks and much appreciated.”

“Dear Syed, A supervisor like you is the epitome of professionalism. Thank you for bringing your best to work every single day.”

‘’On behalf of the housing department at the US Embassy Abu Dhabi, we would like to thank you and your team for the superior facilities and maintenance services in attendance to our requests. Your professional responsiveness, and timely attendance to work orders has made a huge positive impact on our daily operations as well as keeping our tenants happy. This is greatly appreciated. So thank you once again, keep the good work up.’’

“Thank you so much for the hard work, excellent job. It looks very good.” (Bathroom refurbishment)

“I am pleased to be able to write this letter of recommendation for Mr. Paramveer Sigh and Mr. Asad Naushad. In my opinion both of the supervisors are hardworking self-starters who understand exactly what a project is all about. Both of them constantly produce high-quality work in a timely fashion. I appreciate your kind support!”

“Dear management, I want to thank your employees. I really appreciate them because they do everything for me that I request and what they do is very good. If there is anything that can I do for them to make them as happy as they make me, I would be happy to help! Thanks to Presob, Arlo and Porsia for always supporting what I need too.”

“Thank you bfm for everything.” (A long term issue was successfully resolved by the team in this residential customer’s villa)

“Dear Suvash, may I thank you formally for all you have done to get the school ready, against the odds, this summer. You have worked tirelessly, I know, to sort out all sorts of issues and have led your team with great efficiency, which has helped enormously. You have my personal thanks for all you have achieved and let me thank you on behalf of all staff, many of whom have commented on what has been done and how much they appreciate the service you give us.”

‘’Dear Evie, I am writing to let you know that we’ve been here at Brighton College Al Ain for the week carrying out an induction for the new charter schools Bloom Education is doing. Brighton College were happy to host us. Aktar and his team were amazing and very supportive of us. We were particularly pleased with Aktar and his professionalism, responsiveness and thoughtfulness. I thought you’d want to know of such a fabulous employee. Thank you.’’

“I had the pleasure of working with Mohammed Shafiulla, a multi-technician, over the past weeks and I must say he is a multi-talent. He really impressed me when he repaired our walls at Bloom Central to a standard that I have not seen before. His sunny attitude, his willingness to go the extra mile is amazing. He is a gem – and I would really like to emphasize that he has wowed me a great deal. I believe for any project he is working on – he is the heart and soul. He works quietly and quickly up to a very high standard and always has a smile. He simply is amazing.”

"Please pass on our thanks to Moorthy who did a brilliant job this morning and fixed the door handle so my husband could get out of the apartment and go to work. Moorthy came to the rescue very quickly and mended the door handle. He is a true professional and extremely polite’’

"Just a brief note to recognise your colleague, Moorthy, for a job really well done. Despite your supplier supplying the wrong sized equipment, Moorthy did a great job in finding a solution to address the problem. He is a great ambassador for Bloom."

“I would like to thank you and your amazing team for the great job done over the weekend. The technicians did an excellent job, they were very committed and even worked overnight for three consecutive days to make it happen in three days. Thank you again to the bfm team.”

“Thank you to Basheer and Ibrahim (Arjun and Purna too) for all the support you have provided to me. I remember the pressure of number of simultaneous move-ins, but you were able to ALWAYS meet the move in date without delay. You have accommodated all my requests with utmost promptness. I just want to commend bfm for their good work and support for Bloom Marina. Move-ins and renovations are in good hands because of them.”

“No words will be enough to thank you for your efforts and support to the community. On behalf of all the owners, we appreciate your work and this is a small gift for you. Many thanks.”

“I want to thank the two men that came to my place to carry out the PPM. They came early so I could leave on time and they were very helpful and efficient. They are the nicest people I’ve dealt with so far.”

“I have another employee of yours that I really would like to recognize. Purna has been assisting me with (managing the) cleaning of the house, as I have a monthly contract with bfm. Purna is excellent, diligent and a role model. He’s helpful and always available when I call. He deserves a shout out!”

“I am a resident of Al Wifaq Tower. I moved in recently and I would like to share my wonderful experience with your maintenance team led by Mr. Basil Baby. It is wonderful indeed to have such a good team and team leader that assists the tenant at any moment without fail. They never let me down and whenever I contact Mr. Basil Baby requesting his assistance, he makes sure to addresses all my requests in a very satisfactory manner. I am very pleased to deal with such an amazing team.”

“I am writing in reference to my below request which was sent yesterday. I have put on record that Zohaib managed to fix both problems within 30 minutes. This is an outstanding service from him and the bfm team, I’m really enjoying the service. Once again, thank you for an outstanding job.”

"I am writing to you that Ajruddin has been such a wonderful representative of your company. His work is impeccable. His friendly nature makes him easy to talk with and his care for your customers goes beyond expectations. Thank you for carefully screening your employees to find Arjuddin. I trust him and am always so happy to see him. He takes great care of my apartment xx in Bloom Marina East."

"....they have been absolutely fantastic... have worked unbelievable hours two night in a row…and have been in school the following day: heroic and much appreciated efforts. Many thanks" (from the headmaster of one of the schools we offer IFM services to. A critical situation was managed successfully due to the relentless, dedicated effort, teamwork and genuine care for our customer needs.)

“Today we are thanking our hero Shahzaib Ali Syed, Security Supervisor at Bloom Gardens Community! Ali was approached by one of our residents who was trying to contain a fire in her house, which was growing out of control. Selflessly, Ali threw himself in the house, got help to isolate the power supply, extinguished the fire and contacted the civil defence in a matter of minutes. The damage was minimised and the community safeguarded. A heartfelt thank you from all of us Ali. For being an inspiration of bravery, living by our values to “Promote safety” and to (unreadable) through “Memorable service”. A true hero for us all!”

“Your service is very good. Response time is excellent and your team is very professional.” (Our Ras al Khaimah team for making a positive impact in RAK village)

‘’I have to give credit when it’s due. I just wanted you to know that Syed has been great! He has really taken the role on after Tariq has left and never complains. Even when I’m a bit tough he is always positive and responsive and has really shown great management! I was impressed as I know he is new! This compliment comes from the bottom of my heart because I saw him grow! He’s very solution oriented and knows how to adapt to any situation. He really deserves this email!’’